IndiGo, India’s preferred airline, in partnership with Digi Yatra Foundation, Bangalore International Airport Limited (BIAL), and International Air Transport Association (IATA), successfully demonstrated integrated international travel flow from ticketing, managing bookings to seamless, biometric-enabled journey in technical trials at the Kempegowda International Airport Bengaluru (BLR Airport). This first-of-its-kind initiative in India was part of IATA’s global campaign of conducting Proofs-of-Concept (PoCs) for International Contactless travel journeys in key markets across the globe.
Earlier this year, IndiGo and Digi Yatra Foundation had successfully implemented cutting-edge Self-Sovereign Identity (SSI) based ecosystem utilising biometric technology for contactless passenger processing at airports and an app-to-app integration enabling seamless sharing of boarding passes between their-mobile applications. Building on the successful model, IndiGo and Digi Yatra Foundation, in association with BIAL, have demonstrated the viability and scalability of this technology to enable international travel. This marks a significant step towards full‑scale deployment and ushers in the next phase of digital travel.
Neetan Chopra, Chief Digital and Information Officer, IndiGo, said “At IndiGo, we are committed to shaping the future of travel through innovation and customer‑centric solutions. These successful technical trials clearly demonstrate the feasibility and scalability of leveraging digital identity and biometric technologies to deliver seamless, contactless airport experience. We are pleased to have collaborated with IATA, Digi Yatra and BIAL to take this initiative a step ahead from the concept stage, and look forward to it playing a meaningful role in the evolution of global air travel.”
“India is emerging as a global leader in digital and contactless travel, and the work being done by IndiGo, Digi Yatra and Bangalore International Airport Limited clearly demonstrates what is possible when innovation, scale and collaboration come together. This proof‑of‑concept shows how India’s digital identity ecosystem can be extended beyond domestic travel to enable seamless international journeys, built on globally aligned standards. The success of these trials reinforces India’s role in shaping the next phase of passenger experience transformation, with solutions that can be replicated across the world,” said Kim Macaulay, IATA’s Chief Information and Data Officer.
George Fanthome, Chief Technical Officer, Bangalore International Airport Limited, said: “At BLR Airport, we have taken a phased approach to building a biometric led travel ecosystem, supported by continued investments in seamless, technology enabled passenger flows. These new trials align with the airport’s broader vision of enabling contactless travel at scale, where passenger-controlled data, interoperability, and seamless experiences converge. As the ecosystem evolves, the focus will be on driving standardisation and enabling contactless journeys that can scale across other airports.”
BLR Airport has been at the forefront of implementing Digi Yatra, setting benchmarks for seamless and secure domestic passenger processing. As international passenger volumes continue to grow, the airport is now advancing the next phase of biometric enabled travel for international passengers. This positions BLR Airport as the only airport in India participating in this IATA-led global initiative alongside leading airports and airlines worldwide.
Suresh Khadakbhavi, CEO Digi Yatra Foundation, said “What we have demonstrated with IndiGo, BLR Airport, and IATA goes beyond a successful PoC, it is a glimpse into the future of international travel. We enabled a seamless, end-to-end digital journey where a passenger’s identity is securely established in advance and verified across airport touchpoints using only their face. Built on Digi Yatra’s privacy-first, consent-led framework, this approach ensures minimal, purpose-bound data usage. By aligning with IATA’s One ID standards, we have also demonstrated true interoperability with other global travel ecosystems, paving the way for faster, more secure, and globally trusted travel experiences at scale”